Privacy Policy

Last updated: February 2026

iTravelSmart is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

What we collect

Name, email address, phone number, travel preferences, passport details (when required for bookings), and payment information.

How we use your data

To plan and book your travel, communicate about your trip, send marketing communications (with your consent), and improve our services.

Third-party sharing

We share personal data only with airlines, hotels, DMCs, and other suppliers as required to fulfil your booking. We do not sell your data to third parties.

Data storage & security

Your data is stored securely and retained only for as long as necessary. We use industry-standard security measures to protect against unauthorised access.

Your rights under POPIA

You have the right to access, correct, or request deletion of your personal information. Contact us at [email protected] to exercise these rights.

Cookies

Our website uses cookies to improve your browsing experience and for analytics purposes. You can manage cookie preferences in your browser settings.

Contact

For privacy-related queries: [email protected] or +27 82 316 1868.

Recommendation: Have this policy reviewed by a legal professional to ensure full POPIA compliance.